Thank you for shopping with us. We hope that you are happy with your purchase. However, if you are unsatisfied with your purchase, we offer only returns in exchange for store credit.
All sales are final. We do not offer refunds on any products. However, we understand that sometimes you may receive a defective or damaged product. If this happens, please get in touch with our customer service team within 7 days of receiving your order, and we will be happy to assist you in exchanging the product for store credit.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Once we receive your return, we will process it and issue store credit to your account within 3-5 business days. You can then use this store credit to purchase any product from our store.
We accept exchanges on all products within 7 days of the item's arrival. To be eligible for an exchange, your item must be unused, and in the same condition you received it. It must also be in the original packaging.
To initiate an exchange, please get in touch with our customer service team to let us know that you would like to exchange your item. We will then provide instructions on how to return your item to us.
Once we receive your returned item, we will inspect it and notify you that we have received it. We will process the exchange and ship the new item to you within 3-5 business days. Please note that the customer is responsible for all shipping costs for the new item.
If you receive an item that is defective or damaged, please get in touch with our customer service team within 7 days of receiving your order, and we will be happy to assist you in exchanging the product.
Please note that we do not offer refunds on any products. All exchanges will be for store credit only, which you can use to purchase any product from our store.
We want to ensure a smooth and hassle-free return process for our customers. However, in order for us to do so, it is important that customers input their correct address when making a purchase.
If the customer does not input their correct address and the item is returned to us, we will not be responsible for any additional costs associated with reshipping the item. It is the responsibility of the customer to ensure that their address information is accurate and up to date.
In the event that the item is lost or damaged during shipment due to an incorrect address, we will not be held liable for any damages or losses. It is important that customers double-check their address information before submitting their order.
If you have any questions about our refund and exchange policy, please don't hesitate to contact our customer service team. Thank you for shopping with us, and we look forward to serving you again soon.